Privacy Policy

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Effective Date: 12 June 2025

Last Updated: 09 June 2025

At Trayi Jewellers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

Contact Information: Name, phone number, email address, shipping/billing address.

Order Information: Product selections, payment method (via secure third-party processor), order history.

Website Usage Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).

Communication Records: Emails, chats, or messages you send to us via the site or social media.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Provide customer support and respond to inquiries.

Improve our website, services, and user experience.

Send order updates, promotions (only with your consent), and company news.

Ensure fraud prevention and site security.

3. Sharing Your Information

We do not sell your personal information. We only share your information with:

Trusted third-party service providers (e.g., payment gateways, shipping companies, analytics tools) to fulfill our services.

Government or legal authorities if required by law.

4. Data Security

We implement industry-standard security measures to protect your personal data. All payment transactions are handled securely through PCI-compliant third-party processors (e.g., Razorpay, Stripe, etc.).

5. Your Rights & Choices

You have the right to:

Access or update your personal information.

Opt out of marketing emails at any time.

Request deletion of your data (where applicable).

To exercise any of these rights, please email us at: sales.trayi@gmail.com

6. Cookies & Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies via your browser settings.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

8. Updates to This Policy

We may update this policy periodically. All changes will be posted here with the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Trayi Jewellers

2nd floor, Bharath Mall, Bejai, Mangalore, 575003

📧sales.trayi@gmail.com

📞 +91 8971783030